Dear Customer,

Thank you for visiting the JOOP! Online Shop. Please note that you will not be able to make full use of our online shop using Internet Explorer.

We recommend that you use Google Chrome, Mozilla Firefox, Safari or another browser.

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You are also welcome to contact us by using this form. Just send us your questions or suggestions - we will process your enquiry as quickly as possible.

Alongside our customer service, our FAQs offer additional help with important questions related to your order in the JOOP! Online Shop.

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If you have questions about the JOOP! Online Shop or our products, our customer service team would be happy to help.


+49 7117252304261

*international rates may apply

Service times

Monday to Friday

8am to 8pm CET


9am to 12pm CET